Payment / Shipping / 关于邮寄
Default payment method is STRIPE card payment which is the safest and cheapest way to pay.
If you prefer to pay with Paypal we need to add an additional 5% on the purchase price to cover for the Paypal fees taken by Paypal. If you still want to pay with Paypal please contact us so we can adjust the price and open the Paypal functionality.
General information about Shipping
We ship only using Postnord which is the official government regulated postal service company of Sweden. Prices of shipping varies depending on weight of the parcel and also the size (dimensions). We always aim to provide you with the best possible price for shipping without compromising on the safety of the antiques during transportation. When shipping porcelain, we often use double boxes which means larger dimensions of the box (more expensive), but increased safety for the objects transported.
You will be able to see the shipping cost of your item once you entered into checkout.
Examples of shipping cost
1000g - 25 USD
2000g - 30 USD
3000g - 62 USD
4000g - 73 USD
5000g - 85 USD
10 kg - 140 USD
For example, a normal porcelain plate cost around 25-30 USD to ship.
When purchasing more than one object from our store we can help you to save money by using combined shipping. However, the options for combined shipping highly depend on what objects are purchased, some objects are difficult to combined due to size and safety concerns. Always contact us if you wish to combine shipping so we can work out the best solution for you.
Traceable and trackable shipping
We always use traceable shipments so you can track and follow your item the whole way to you. You will receive a mail from us with the tracking number once your item is shipped.
By buying any item from Nordic Antiques Sweden you as a buyer commit to and agree to all of the following conditions:
The judgement of the condition and age, color of the object is based on our personal opinion and experience. If you have a different opinion, we are happy to discuss with you. Ultimately you have to make your own judgement before you purchase any object from our store. Remember that the color of the actual object may be different from your perception of the object when you view it through your computer monitor or mobile phone. We always try to take pictures in natural light and do not use filters to make the appearance as close to the real thing as possible.
Items will normally be shipped within 2 business days after receiving payment. If a different shipping lead-time is necessary due to any reason, we will inform you. For combined shipping charges please contact us prior to end of auction. The item is posted from Sweden, please inform us in advance if your country/location has any specific requirements or charges applicable.
If you find that the object is different from what we have described in the condition report of the object or showed in the pictures, you have the rights to return the object to me.
If you want to return the item because of the above reasons you need to do the following steps as soon as you have received the package from the delivery person:
If your complaint shows that Nordic Antiques Sweden have not described the condition of the object correctly, we will pay for the return shipping of the object and you will get a full refund after we receive the object and check that it is in the same condition as when we shipped it to you.
If you regretted the purchase and would like to return it to us for any other reason you have the right to do so within 14 days.
You as the buyer have to pay for all shipping fees that have occurred. The object shall be returned in the same condition as when you received it. Packing the object carefully to avoid any damage on the return shipment is your responsibility. Your refund will only be paid back to you after we receive the object and have checked that it is in the same condition as when you received it from us.
Liability of damage during shipping and customs handling:
Nordic Antiques Sweden will not be responsible for damage of goods that happened during the shipping process. Our responsibility ends when the object has been packed safe and carefully and handed over to the post office in Sweden. We will also not be responsible for if the object is damaged during customs clearance. If you as the buyer suspects that the shipment may have been damaged during shipping or during customs clearance you need to do the following directly after receiving the shipment:Open the shipment in front of the delivery person
Please note that import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. So please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.
These BUYER Responsibilities include:
In case of LOST or Long Duration of packages we will contact our shipping company the BUYER must follow up and take action:
1. Contact his own shipping company.
2. Contact Customs.
3. Take all actions advised by the shipping company or customs.